The US spends highest on healhcare in the world. Yet, outcomes are dismal:
- Americans’ life expectancy is dropping
- US infant mortality is very high
- 60% Americans suffer from at least 1 chronic disease
- 22% Americans skip consultations due to high cost

The US healhcare suffers from what I call the LWM (“Less with More”) syndrome: it delivers less and less value to US citizens even as it keeps spending more

COVID-19 exposed the systemic deficiencies in US health system

The only way the US health system can cure its LWM syndrome is by inoculating itself with…

In our book Jugaad Innovation, we show how resource-constrained entrepreneurs use DESIGN FEELING to find an ingenious way to solve their OWN problem (a pain they viscerally experience at very*personal* level), and then scale up this frugal solution to benefit others

How can Western entrepreneurs go beyond design thinking and practice “design feeling” ?

The FinX is an experiential program that helps fintech entrepreneurs literally get under the skin of financially-challenged Americans and viscerally experience their pain
The FinX is an experiential program that helps fintech entrepreneurs literally get under the skin of financially-challenged Americans and viscerally experience their pain

The Financial Health Network’s FinX (Financial Experience) shows the way. FinX is a unique in-the-field experiential learning program in which fintech entrepreneurs go through multiple real-life challenges faced by people with financial difficulties on a daily basis. They literally “get under their customer’s skin”.

For instance…

Conscious Design that integrates our thinking, feeling, intuiting, doing is key to craft happy life as well as conscious organizations and conscious societies

In coming decade, I foresee the field of Design evolving and expanding in 2 strategic ways:

  1. As we recover from Covid19 we need to design not only new products services, processes, and experiences (with emphasis on safety, health, sustainability), but we also need to design:
    - new organizational structures (to accommodate virtualized/decentralized workplaces and drive bottom-up innovation)
    - new wise & resilient leadership models that foster diversity and thrive on ambiguity (see:
    - new collaborative industry value networks (that encourage co-creation rather than competition:
    - new inclusive/regenerative socio-economic ecosystems like frugal economy (see

2021 has arrived. Time for (inner) cleaning!

I began my clean(s)ing in October 2019. After living in the Bay Area for 13 years, I sensed I needed a big shift in my life. I decided to relocate to New York.

I was living in Palo Alto in a cozy 1,600 square feet apartment that cost me a fortune to rent. But I was earning decent income so I could afford it. Over the years, I had accumulated a lot of stuff: my house was filled with 2,000+ books and precious artwork collected from all over the world. …

Image: Adobe Stock

Since my childhood, I have had severe panic attacks. They affected my studies and my work life. After each episode of anxiety, I would tell myself “Phew, I survived this. Now let’s get back to work.” Indeed, my work became my savior because it kept me mentally busy. Yet, in 2006, when I was 36, I had severe burnout symptoms: I couldn’t sleep, I had lost a lot of weight, my mind was very restless. I saw many western doctors. But none of them could heal me.

Heeding my intuition, I went to a wellness center in California that offered…


Penn Medicine is a world-renowned academic medical center in Philadelphia. Its hospitals rank among the nation’s top medical institutions. A clinical and research entity of the University of Pennsylvania, Penn Medicine has an illustrious 240-year history. Founded in 1751, Pennsylvania Hospital, part of Penn Medicine, is America’s first hospital. The University of Pennsylvania’s School of Medicine, the nation’s first, was opened in 1765. And, the Hospital of the University of Pennsylvania was founded in 1874 as the country’s first teaching hospital.

The Center for Health Care Innovation (CHCI), set up at Penn Medicine in 2012, is pioneering patient-centric frugal healthcare…

Do the POST-VITAM exercise to end 2020 positively.

After a crisis, individuals and organizations do POST-MORTEM to identify the root cause of what went *wrong* so we avoid a similar crisis in future. Sadly, rather than enable introspection & growth, Post-Mortem leads to Victimization and Blame.

Instead, I suggest you practice POST-VITAM.

Identify what you did *right* in 2020 that made you come ALIVE during Covid-19 crisis and reflect on how you can *amplify* these factors in 2021.

I did my own Post-Vitam and learned a lot about myself. In Q1, all my speaking engagements got cancelled, and my income…

Remember the boiling frog parable ?

Given the dual socio-ecological urgency we face, the United Nations should boldly rename its 2030 Agenda for Sustainable Development as… 2021 Agenda for Sustainable Development to compel its member countries to achieve its 17 SDGs as early as 2021.

And the United Nations Global Compact can put similar pressure on its member companies.

These firms can learn from Decathlon, the world’s largest sports retailer, which boldly renamed its Vision 2030 as Vision 2021 so it can engage all its employees and ecosystem partners to co-build inclusive/regenerative communities worldwide starting in 2021 rather than wait…

Metanoia is the art of soulful self-transformation

Navi Radjou

Indian-French-American Scholar in Frugal Innovation + Wise Leadership. TED Speaker. Author of Conscious Society (2021). Visit:

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